To get Crunchyroll on PS5, download it from PlayStation Store under Media or from Media Home > All Apps. On PS4, search for Crunchyroll in PlayStation Store and select Download. Then open the Crunchyroll app and sign in using the QR code it displays, or enter its TV code through Crunchyroll’s Device Management page. Installing the app does not require a paid plan; Crunchyroll says a free membership can watch a selection of episodes.
The two consoles use different download menus, but the account-activation choices are the same: scan the QR code shown by Crunchyroll, or enter the displayed device code in a browser. The QR code belongs to Crunchyroll’s app sign-in screen, not to the separate QR process that signs your PlayStation account into the console.
How do I install Crunchyroll on PS5?
On PS5, you can find the app from PlayStation Store or from Media Home. Choose whichever route fits the screen you are already using; both lead to the Crunchyroll app’s download page. You do not need to purchase a Premium plan before downloading the app.
| Route | Steps | Best when |
|---|---|---|
| PlayStation Store | Open PlayStation Store, select Media in the upper-left area, search for Crunchyroll, then select Download. | You are already browsing the Store or want to search directly. |
| Media Home | From the PS5 main screen, press R1 to reach Media Home, choose All Apps, find Crunchyroll by browsing or using Search, then select Download. | You are already in the PS5 media area and want to browse available apps. |
PS5 Store route, step by step
- Wake the PS5 and sign in to the PlayStation user who will use the console.
- Open PlayStation Store.
- Move to the Media area in the upper-left portion of the Store.
- Use the search field and enter Crunchyroll.
- Open the official Crunchyroll listing and select Download.
- Wait for the installation to finish, then launch Crunchyroll from the PS5 app area.
PS5 Media Home route, step by step
- Start at the PS5 main screen.
- Press R1 to move to Media Home.
- Select All Apps.
- Browse the list or use its Search function to find Crunchyroll.
- Select Download, then open the app after installation.
If Crunchyroll does not appear in either location, do not assume the console is defective. App listings and content can depend on the PlayStation Store and account region. Check that the console is signed in to the intended regional account and that you are searching the Media or All Apps area rather than a games-only listing. Crunchyroll’s PlayStation getting-started instructions document both PS5 paths.
Where is Crunchyroll on PS4?
On PS4, use PlayStation Store search rather than the PS5 Media Home path: open PlayStation Store, search for Crunchyroll, and select Download. The PS4 instructions do not require you to look for the PS5 Media Home menu.
- Open PlayStation Store from the PS4 home screen.
- Choose Search and enter Crunchyroll.
- Open the Crunchyroll result and select Download.
- When installation completes, launch the app from the PS4 content area.
If the result is missing, verify the account’s Store region and the spelling of the search. Regional availability can affect whether an app or particular content is shown. A PS4 is itself a supported physical device for these instructions, so an owner of a supported PS4 or PS5 does not need to buy another console merely to install Crunchyroll.
The PS4 and PS5 menu paths differ, so a Media Home option described for PS5 should not be expected to match the PS4 Store route. Crunchyroll lists the PS4 instructions in its official PlayStation setup guide.
How do I sign in to Crunchyroll on PlayStation?
Open the installed Crunchyroll app and use the sign-in screen shown inside that app. Crunchyroll’s instruction is direct: “A QR Code will appear on the Sign-In screen.” Scan that code with a phone or other mobile device to link the console to your Crunchyroll account.
This is a Crunchyroll account action, separate from signing in to the PlayStation user on the console. You need access to the Crunchyroll account you want to use, but you do not need to subscribe to a paid plan simply to complete the app sign-in.
Sign in with the app’s QR code
- Launch Crunchyroll on the console and navigate to its sign-in screen.
- Keep that screen visible so the QR code remains available.
- Use your phone’s camera or QR scanner to scan the code displayed by Crunchyroll.
- If the Crunchyroll mobile app is installed, follow its prompts to confirm sign-in.
- If the mobile app is not installed, the scan opens a webpage. Log in there with your Crunchyroll credentials and activate the console when prompted.
- Return to the console app after activation and follow any remaining on-screen prompts.
The phone does not have to be the same device on which you originally created the account. It needs a working camera or QR reader and a browser or Crunchyroll app that can complete the handoff. If a shared console is involved, check the account name shown on the phone before confirming so that you do not activate the wrong Crunchyroll account.
What if scanning the QR code is inconvenient?
Use Crunchyroll’s browser-based activation instead. Open a browser and go to Settings > Device Management > Activate Device in your Crunchyroll account. Enter the TV code shown by the console, then submit the activation. This is a Crunchyroll device-activation code, not a PlayStation Store gift-card redemption code.
- Leave the Crunchyroll sign-in screen open on the TV so you can read the code.
- On a phone, tablet, or computer browser, sign in to the correct Crunchyroll account.
- Open Settings, then Device Management, then Activate Device.
- Type the TV code exactly as displayed on the console.
- Confirm activation and return to Crunchyroll on the PS5 or PS4.
The Crunchyroll QR sign-in guide describes the QR flow and links it to device activation. If the code has changed or expired on the television, use the newly displayed code rather than repeatedly submitting an older one.
Do not confuse the two QR-code systems
PlayStation separately documents a QR-based process under its own console-account sign-in features. On PS5, that process can be used with the PlayStation App to sign a PlayStation account into the console. It does not sign you in to Crunchyroll, activate a Crunchyroll device, or replace the QR code displayed inside the Crunchyroll app.
For Crunchyroll access, always begin in the Crunchyroll app and use the QR code on its sign-in screen, or use Crunchyroll’s Device Management activation page. Scanning a QR code from a PlayStation settings screen cannot complete the Crunchyroll account step.
Which sign-in method should I use?
Both options activate the console on your Crunchyroll account. QR sign-in is usually the more direct option if your phone can scan the screen; manual activation is useful if the camera, QR handoff, or mobile app is not working.
| Method | What you need | Use it when |
|---|---|---|
| QR sign-in | A mobile device that can scan the QR code, plus the Crunchyroll app or access to a browser. | You want to scan and confirm from your phone with the fewest typing steps. |
| Manual device activation | A browser, access to your Crunchyroll account, and the TV code displayed by the console. | Scanning is impractical, the camera cannot read the code, or you prefer to type the code yourself. |
Neither method is a PlayStation Store purchase. The code activates a streaming device on Crunchyroll, while a Store voucher code is used for PlayStation Wallet funds. Keeping those functions separate helps avoid entering a device code in the wrong checkout field.
Crunchyroll lists app versions 02.001.004 for PS5 and 03.08 for PS4 in its QR support article. These are vendor-listed app versions associated with QR support, not instructions to sideload or manually install a particular version. If sign-in looks different, first check for an app update; do not try to obtain an unofficial package based solely on those numbers.
Do I need a paid Crunchyroll plan to install or use the app?
No paid plan is required just to download the app or begin using Crunchyroll. Crunchyroll says a free membership has a selection of episodes available on PlayStation. The size of that selection, the titles included, and access conditions can change and may differ by region, so a free account does not guarantee the entire catalog.
If you only want to test whether the app installs and plays available episodes, create or use a free Crunchyroll membership first. You can sign in, browse what your account can watch, and decide later whether a Premium plan is worthwhile. Do not treat a subscription as a technical requirement for downloading the app or activating the console.
What happens if I subscribe through PlayStation Store?
Crunchyroll’s current guidance says: “Currently, only the Mega Fan plan is available through the PlayStation Store.” The word “currently” matters: plan availability, prices, introductory offers, and regional purchase choices can change. Check the plan name, price, renewal terms, and any taxes shown in your own PlayStation checkout instead of relying on an old screenshot or a fixed amount.
A subscription purchased through PlayStation is charged through the PlayStation Wallet. You may fund that Wallet with the payment methods offered for your account, including an eligible PlayStation Store voucher. If you buy a physical PlayStation Store gift card, its voucher region must match the region of the PlayStation account that will redeem it. The card is for PlayStation Wallet credit; it is not the same thing as the Crunchyroll TV activation code.
Crunchyroll describes a consent prompt during PlayStation checkout for sharing Sony account information. Read that prompt and confirm that the PlayStation account is the one you intend to bill. If checkout creates a new Crunchyroll account, Crunchyroll says that account may need a password set before the subscription can be accessed on other platforms.
Switching an existing Premium subscription to PlayStation billing
If you already pay Crunchyroll directly and want PlayStation to handle billing, do not start a second subscription immediately. Crunchyroll instructs existing Premium subscribers to cancel the current subscription and wait until its billing cycle finishes before starting the PlayStation-billed subscription. This avoids overlapping subscriptions and gives the original billing period time to end.
Review the cancellation status and end date in the account that currently bills you. Then check the PlayStation checkout screen for the available plan and renewal details. Keep in mind that a PlayStation-billed subscription and a directly billed subscription can have different management locations, even when they use the same Crunchyroll login.
What should I do if Crunchyroll will not open or play a video?
Start with the official basic fixes: check for an app update, restart the console, update the console system software, and reinstall Crunchyroll if the problem continues. These steps address common startup and playback faults without requiring an unverified repair utility or a second device.
Check for an app update
- Highlight the Crunchyroll app on the console.
- Press the controller’s Options button.
- Choose the action to check for an update.
- Install an offered update, then reopen Crunchyroll and test the sign-in or playback screen again.
The wording of the update command can vary slightly with console system software, but it is accessed from the highlighted app’s Options menu. Updating is especially sensible if the app’s sign-in screen does not show a QR code or if its controls differ markedly from the current guide.
Restart, update, and reinstall
- Restart the console. A fresh start can clear a temporary startup or playback fault.
- Check for system software updates. An outdated console system can interfere with app operation.
- Delete and reinstall Crunchyroll. Remove the app, then download it again from PlayStation Store using the appropriate PS5 or PS4 path above.
After reinstalling, you will need to open the app and complete the Crunchyroll sign-in process again. Use the new QR code or the new TV code displayed after reinstalling; do not assume an old activation screen is still valid.
What information should I give support?
If the issue remains, gather the console model, console system version, Crunchyroll app version, account region, the exact error message, and whether the failure happens on startup or during playback. Also note whether the problem affects sign-in, one title, or every title. Those details help support distinguish an installation issue from an account, regional, login, or playback problem.
Do not claim that a PC cleanup or repair tool will fix a PS5 or PS4 app. The supported first-line steps are console restart, app and system updates, and deletion followed by reinstallation from PlayStation Store. Crunchyroll’s PlayStation support instructions include update and reinstall guidance.
How do I remove Crunchyroll access from an old console?
If a shared or former console should no longer be connected to your Crunchyroll account, deactivate that device through Crunchyroll’s Device Management page. Sign in to the account, identify the old console in the device list, choose it, and select Deactivate.
Deactivation removes that device’s access without signing out your other devices. Use it when you sell a PS4, give away a PS5, stop using a shared console, or discover a device that should no longer have access. It is an account-management action in Crunchyroll, not the same as removing a PlayStation user from the console.
Can Crunchyroll availability differ by region?
Yes. Crunchyroll notes that content and access can differ by region, so a title, episode, app listing, subscription option, or payment choice may not be the same for every account location. If the app is missing from the Store or a particular episode is unavailable, check the PlayStation Store region and Crunchyroll account region before changing console settings or billing.
Region differences also explain why another user may see a different plan or catalog. Do not promise that a specific show, subtitle option, trial, price, or Premium plan will be offered everywhere. Use the listing and checkout information shown for your own account.
Can I use Crunchyroll on both a PS4 and a PS5?
Crunchyroll provides installation and QR-sign-in instructions for both consoles. Install the app separately on each supported console, then activate each one with the Crunchyroll account’s QR or device-code flow. The consoles use different download paths, but the account sign-in methods are the same.
Catalog access can still vary by region and account status. A title available on one account or in one location is not proof that every PS4 or PS5 user will see it. Check the catalog displayed after signing in on the specific console.
Quick checklist before you start
- Confirm whether you are using PS5 or PS4 so you follow the correct download menu.
- Have the Crunchyroll account credentials ready, or create a free membership if you do not have one.
- Keep a phone or browser available for QR scanning or manual TV-code activation.
- Use the QR code displayed inside Crunchyroll, not the PlayStation account sign-in QR code.
- Remember that a TV code activates a Crunchyroll device; it is not a Wallet or gift-card code.
- Check the plan, price, billing source, and region at checkout if you choose Premium.
- Update or reinstall the app before escalating a playback problem.
- Deactivate old consoles from Crunchyroll Device Management when they should no longer have access.
Frequently Asked Questions
Which Crunchyroll app versions list QR sign-in support for PS5 and PS4?
Crunchyroll’s QR support article lists PS5 app version 02.001.004 and PS4 app version 03.08. The numbers identify vendor-listed app versions, not a requirement to sideload or manually install them. Use the console’s normal update function instead of trying to install a package manually.
Where do I enter the Crunchyroll TV code?
In a browser, sign in to Crunchyroll and open Settings, Device Management, then Activate Device. Enter the code shown on the Crunchyroll app’s TV screen. It is a device-activation code, not a PlayStation Store gift-card code.
Why does scanning the PlayStation QR code not sign me in to Crunchyroll?
PlayStation has a separate QR flow for signing a PlayStation account into the console. Crunchyroll requires the QR code displayed on its own app sign-in screen, or the manual Device Management activation flow.
Can I watch Crunchyroll for free on PlayStation?
Crunchyroll says a free membership includes a selection of episodes on PlayStation. A paid plan is not required to download the app or begin sign-in, but catalog access can vary by region and can change.
What plan is available through PlayStation Store?
Crunchyroll’s current guidance says only the Mega Fan plan is available through PlayStation Store. Confirm the live plan name, price, renewal terms, and regional availability at checkout because these details can change.
What details should I send Crunchyroll support if playback still fails?
Include the console model, console system version, app version, your region, the exact error message, and whether the problem occurs at launch or after playback begins. Also say whether the issue affects one title or all playback.
Can I use the same Crunchyroll catalog on PS4 and PS5?
Both consoles support the app, but available content can vary by region and account. Check the listing shown for your own account rather than assuming a title’s availability from another region or console.
How do I stop an old PS4 or PS5 from using my Crunchyroll account?
Open Crunchyroll Device Management, select the old console, and choose Deactivate. This removes that device’s access without signing out your other devices.
The Bottom Line
Use the PS5 Media or Media Home download route, or search PlayStation Store on PS4. Then activate Crunchyroll with the QR code on the app’s own sign-in screen, or enter its TV code under Crunchyroll Settings > Device Management > Activate Device. A free membership can access selected episodes; Premium and PlayStation Wallet billing are optional. If playback fails, update, restart, and reinstall before contacting support.